State Farm® Insurance Agent Oscar Feria

"If you’re looking for exceptional customer service and someone who truly takes the time to help, I highly recommend State Farm. Desiree was wonderful to work with. She was knowledgeable, patient, answered every question I had, and gave me confidence in the coverage I wanted to choose. She genuinely cares about helping people and represents State Farm with excellence!"

"Desiree’s service was super great and helpful. She was very informative about my decision on getting life insurance."

"Desiree made the insurance process so easy from start to finish. She was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel rushed. She explained my options clearly and helped me find the coverage that best fit my needs. Her professionalism, responsiveness, and genuine care made the entire experience stress-free. I highly recommend Desiree to anyone looking for someone who truly goes above and beyond. Thank you for the outstanding service!"

"Called not too long ago to get a quote for my cars. A little while later, Oscar gave me a follow-up call just to check in and see how everything was going. I honestly didn’t expect that kind of customer service from an insurance company. It really stood out, and I respect it a lot. Definitely a 5-star experience!"

"I called about a quote and Manny was helpful. He did a really good job and helped me out. Thank you to Team Féria!! You guys rock."

"Had a recent change on my policy that Jazmin helped me with. She was very pleasant to work with and expedited the request."

"I have been a customer of State farm for decades and all of the employees especially Beverly have helped me save money and made sure I was fully covered."

"I have been a State Farm customer and recently received notice that the annual premium for my commercial auto policy is increasing from approximately $1,439.52 to $2,536, an increase of about 76%.

I have no accidents or at-fault claims that would explain such a dramatic increase. In fact, my 2002 Chevrolet truck has been driven very little over the past two years because business has been extremely slow.

I called the office looking for a clear explanation and spoke with Gaby. Unfortunately, the only explanation I received was that “everything is going up.” I understand that insurance rates can increase, but when a customer’s premium goes up by more than $1,000 a year, I believe they deserve a specific and meaningful explanation.

What concerns me even more is that my previous policy is being replaced with a new Business Car Policy and a new policy number, yet no one took the time to clearly explain whether this change contributed to the enormous premium increase.

I have now requested a complete written review of my policy, including the mileage, vehicle usage, drivers, discounts, rating factors, and coverages being used to calculate my premium.

After paying for insurance year after year and maintaining a clean driving record, I expected better communication and customer service. I am giving one star based on my experience so far. If State Farm reviews my policy, provides a reasonable explanation, and corrects any errors that may exist, I will gladly update my review to reflect how the situation was handled."

"Gabby went above and beyond to help me find the best coverage and rate that I needed for my vehicle. She was exceptional!"

"I would like to take this time in thanking the State Farm office in Covina. I have been a customer for over 40 years, And each time I needed their assistance they have gone over and above in providing excellent customer service. They have provided auto and homeowners insurance to meet my needs. If you're looking to transfer your insurance or set up a new State Farm account, they will not disappoint! Recently I had the pleasure of dealing with Bev and she handled my request. Efficiently!"

"Jose was friendly, professional, and helped customize my car insurance to save me money. He is highly responsive and recommended for all your insurance needs!"

"Honestly Manny went above and beyond for me. I called for my auto insurance and he treated me so well. He helped me with everything and had so much patience. Ge is an amazing guy and i am so happy to have them on my side."

"I called and manny answered the phone. He was really quick unlike other insurance companies and he helped me get a quote super quickly. I’ve never been more happy with an insurance company. He took care of me and my family like it was his. I am so greatful to have manny as my insurance provider and i highly recommend him to anyone."

"Gabby was great as always. She’s the only agent that I talk to because she is the only one that’s actually helpful and very kind."

"I’m interested in life insurance, and didn’t know where to start. Desiree was great to work with. She answered my questions, explained everything clearly, and made the process easy to understand. I appreciate all of her help and would definitely recommend reaching out if you’re looking into your insurance options."

"Thank you Jazmin for being the best. Always very helpful when I come into the office."

"Gabby is always amazing, I’ve been coming specifically to her for 3 years. Lovely to chat with and so knowledgeable!"

"I got auto insurance from State Farm under Oscar Feria team as a family package including life insurance.

And tried to lower my monthly payments with the assistance of their very good talented agent, Jasmine who is very professional and has the knack in suggesting discounts deals and also with a very good advice on the impact in lowering or increasing deductibles to the premium from $ 300+ to $200 - a difference of $100+ plus the monthly 5% discount.

It is way beyond my set of expectations.

Thank you 🙏, Jasmine"

"Tuve una muy buena experiencia con Jazmin. Fue amable, profesional y me ayudó a encontrar la cobertura adecuada para mis necesidades"

"My friend recommended State Farm and overall wonderful experience. Stuff like life insurance can be really hard to understand if you haven’t done it before and usually you feel like they’re trying to pull a fast one on you with something you don’t need. But Desiree was very friendly, knowledgeable, and made it very easy to follow along throughout the entire process. Even though I didn’t go through with it, would highly recommend for someone who needs help understanding the basics. Shout out to her!"

"I truly have to thank Gabby Gonzalez for her amazing customer service. If it wasn’t for her, I don’t think I’d have State Farm. She tries her best and exceeds expectations coming from a customer perspective. I recommend her for friends and family all the time! Thank you Gabby!"

"Amazing customer service. Ask for Jazmin, as your insurance needs."

"When meeting Carla I had the best experience. She is very knowledgeable and informative"

"Gabby has been so helpful for the 10 years I have had State Farm insurance. I highly recommend her"

"We were having some issues with our insurance with our previous agent. We spoke with Carla and she was extremely helpful and very informative. She helped us make sure we had the coverage we needed with the savings we wanted."