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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hector Feria

July 21, 2026

5  out of  5
rating by Hector Feria
"I called State Farm with a few questions about my insurance, and Manny answered. He was super helpful and he explained my coverage clearly, answered everything I needed. Great customer service, I highly recommend Oscar Feria’s office!"
We responded:
"Hi Hector, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Covina.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Oscar Feria "
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veronica branch

July 20, 2026

5  out of  5
rating by veronica branch
"Great personality and friendly from Beverly"
We responded:
"Thank you for the amazing review, veronica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Stephanie Bowman

July 19, 2026

5  out of  5
rating by Stephanie Bowman
"Beverly is so great. She always is so helpful. And professional. She takes time to answer all your questions. I appreciate this so.much.. The Covina office on San Bernardino Road. Is always very helpful.

Thank you
Stephanie Bowman"
We responded:
"Thank you so much for the 5 stars, Stephanie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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K B

July 17, 2026

5  out of  5
rating by K B
"Amazing insurance agents ! Jazmin is extremely knowledgeable with all questions I had about literally anything, so very helpful! She helped me to get my car insured very quickly and did everything she could to save me the most money . I definitely recommend Oscar Feria State Farm, and if you do need a great insurance office, I definitely recommend going here, ask for Jazmin she will be happy to help you ! She’s very kind and knowledgeable"
We responded:
"K, thank you for the amazing review! Our Covina insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Oscar Feria, your State Farm Agent "
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Amber Calderon

July 16, 2026

5  out of  5
rating by Amber Calderon
"I had a great experience working with Desiree at State Farm. She was friendly, professional, and took the time to answer all of my questions. She made the insurance process simple and easy to understand, and I never felt rushed or pressured. I had been talking to other companies and felt rushed to purchase a policy and I did not feel any pressure for her.

It’s clear she genuinely cares about helping her clients find the right coverage and providing excellent customer service. I highly recommend reaching out to Desiree if you’re looking for someone who is knowledgeable, responsive, and a pleasure to work with!"
We responded:
"Thank you so much for the 5-star rating, Amber! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Oscar Feria "
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Vanessa Torres

July 15, 2026

5  out of  5
rating by Vanessa Torres
"Desiree was incredibly helpful, patient, and kind throughout the entire process. She took the time to answer all of my questions and explained each policy thoroughly in a way that was easy to understand. I never felt rushed, and she made sure I was comfortable and confident with my decisions before moving forward.
Her professionalism, knowledge, and genuine willingness to help made what could have been a stressful experience much easier. It’s rare to come across someone who provides such excellent customer service, and I truly appreciate the time and care she put into helping me. Thank you, Desiree, for making the process smooth and stress free!!"
We responded:
"Thanks so much for the fantastic rating, Vanessa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Jim Higgins

July 15, 2026

5  out of  5
rating by Jim Higgins
"Great customer service from Beverly today! Thank you so much"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Covina to know you had such a great experience with us. "
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Angelica

July 14, 2026

5  out of  5
rating by Angelica
"I had a great experience working with Desiree. She was super knowledgeable, patient, and took the time to answer all of my questions while I was shopping around for new car insurance. She made the whole process so much easier to understand. I would definitely recommend her to anyone looking for car insurance!"
We responded:
"Angelica, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Oscar Feria’s Team is just a call or email away!"
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Monique Mitchell

July 10, 2026

5  out of  5
rating by Monique Mitchell
"If you’re looking for exceptional customer service and someone who truly takes the time to help, I highly recommend State Farm. Desiree was wonderful to work with. She was knowledgeable, patient, answered every question I had, and gave me confidence in the coverage I wanted to choose. She genuinely cares about helping people and represents State Farm with excellence!"
We responded:
"Monique, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Oscar Feria’s Team here in our Covina office. "
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Valeria Galvez

July 10, 2026

5  out of  5
rating by Valeria Galvez
"Desiree’s service was super great and helpful. She was very informative about my decision on getting life insurance."
We responded:
"Thank you so much for the 5-star rating, Valeria! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Laken Mendoza

July 10, 2026

5  out of  5
rating by Laken Mendoza
"Desiree made the insurance process so easy from start to finish. She was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel rushed. She explained my options clearly and helped me find the coverage that best fit my needs. Her professionalism, responsiveness, and genuine care made the entire experience stress-free. I highly recommend Desiree to anyone looking for someone who truly goes above and beyond. Thank you for the outstanding service!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Oscar Feria’s Team. "
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Vianna Alvarez

July 10, 2026

5  out of  5
rating by Vianna Alvarez
"Called not too long ago to get a quote for my cars. A little while later, Oscar gave me a follow-up call just to check in and see how everything was going. I honestly didn’t expect that kind of customer service from an insurance company. It really stood out, and I respect it a lot. Definitely a 5-star experience!"
We responded:
"Thank you for the amazing review, Vianna! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Scott Azpeitia

July 10, 2026

5  out of  5
rating by Scott Azpeitia
"I called about a quote and Manny was helpful. He did a really good job and helped me out. Thank you to Team Féria!! You guys rock."
We responded:
"Thank you, Scott. We appreciate your kind words.

Sincerely, Oscar Feria"
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Barbara Keith

July 10, 2026

5  out of  5
rating by Barbara Keith
"Had a recent change on my policy that Jazmin helped me with. She was very pleasant to work with and expedited the request."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Oscar Feria’s Team. "
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Philip Bowlay

July 9, 2026

5  out of  5
rating by Philip Bowlay
"I have been a customer of State farm for decades and all of the employees especially Beverly have helped me save money and made sure I was fully covered."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Oscar Feria’s Team. "
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Rob Ace

July 9, 2026

1  out of  5
rating by Rob Ace
"I have been a State Farm customer and recently received notice that the annual premium for my commercial auto policy is increasing from approximately $1,439.52 to $2,536, an increase of about 76%.

I have no accidents or at-fault claims that would explain such a dramatic increase. In fact, my 2002 Chevrolet truck has been driven very little over the past two years because business has been extremely slow.

I called the office looking for a clear explanation and spoke with Gaby. Unfortunately, the only explanation I received was that “everything is going up.” I understand that insurance rates can increase, but when a customer’s premium goes up by more than $1,000 a year, I believe they deserve a specific and meaningful explanation.

What concerns me even more is that my previous policy is being replaced with a new Business Car Policy and a new policy number, yet no one took the time to clearly explain whether this change contributed to the enormous premium increase.

I have now requested a complete written review of my policy, including the mileage, vehicle usage, drivers, discounts, rating factors, and coverages being used to calculate my premium.

After paying for insurance year after year and maintaining a clean driving record, I expected better communication and customer service. I am giving one star based on my experience so far. If State Farm reviews my policy, provides a reasonable explanation, and corrects any errors that may exist, I will gladly update my review to reflect how the situation was handled."
We responded:
"Hello Mr. Acevedo,

Thank you for taking the time to speak with me today. I appreciate the opportunity to address your concerns regarding your commercial auto policy renewal.

I understand that a premium increase of this size is frustrating, especially given your clean driving record and the limited use of your vehicle over the past couple of years. I appreciate your loyalty as a State Farm customer and understand why you were looking for a more detailed explanation.

As we discussed, the increase is not the result of any accidents, claims, or changes to your individual driving history. Commercial auto insurance rates in California have experienced significant increases due to higher loss costs across the state. These rates are reviewed and approved by the California Department of Insurance and are applied based on statewide claims experience rather than an individual customer’s claim history.

We also discussed the transition to the Business Car Policy. While your policy number changed as part of that transition, the primary reason for the premium increase is the updated rate structure approved for commercial auto business in California, not the policy number itself.

Please be assured that all policy changes, coverages, and rating information are provided in writing with your renewal Declaration Pages. We also reviewed your policy to confirm the information being used for rating, and we did not identify any errors affecting your premium.

Although I understand this increase is disappointing, commercial auto insurance options in California are limited, and compared with other carriers serving this market, State Farm’s rates remain very competitive.

Thank you again for sharing your concerns. We value your business and appreciate the opportunity to explain your renewal. If you have additional questions or would like to review your coverages further, we are always happy to help

Oscar Féria, Agent "
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Bert Mantilla

July 8, 2026

5  out of  5
rating by Bert Mantilla
"Gabby went above and beyond to help me find the best coverage and rate that I needed for my vehicle. She was exceptional!"
We responded:
"Thank you so much for the 5-stars, Bert! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Oscar Feria’s Team anytime."
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Maria B

July 7, 2026

5  out of  5
rating by Maria B
"I would like to take this time in thanking the State Farm office in Covina. I have been a customer for over 40 years, And each time I needed their assistance they have gone over and above in providing excellent customer service. They have provided auto and homeowners insurance to meet my needs. If you're looking to transfer your insurance or set up a new State Farm account, they will not disappoint! Recently I had the pleasure of dealing with Bev and she handled my request. Efficiently!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Covina to know that you had such a wonderful experience with us here on State Farm Agent Oscar Feria’s Team."
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Chris Eusebio

July 4, 2026

5  out of  5
rating by Chris Eusebio
"Jose was friendly, professional, and helped customize my car insurance to save me money. He is highly responsive and recommended for all your insurance needs!"
We responded:
"We are grateful for your 5-star review, Chris! Thanks for taking a moment to share your positive rating of State Farm Agent Oscar Feria’s Team here in Covina . "
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joseph nour

June 30, 2026

5  out of  5
rating by joseph nour
"Honestly Manny went above and beyond for me. I called for my auto insurance and he treated me so well. He helped me with everything and had so much patience. Ge is an amazing guy and i am so happy to have them on my side."
We responded:
"Thank you for taking the time to leave such a great review, joseph. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Lush

June 30, 2026

5  out of  5
rating by Lush
"I called and manny answered the phone. He was really quick unlike other insurance companies and he helped me get a quote super quickly. I’ve never been more happy with an insurance company. He took care of me and my family like it was his. I am so greatful to have manny as my insurance provider and i highly recommend him to anyone."
We responded:
"We are grateful for your 5-star review, Lush! Thanks for taking a moment to share your positive rating of State Farm Agent Oscar Feria’s Team here in Covina . "
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Elizabeth Vigil

June 29, 2026

5  out of  5
rating by Elizabeth Vigil
"Gabby was great as always. She’s the only agent that I talk to because she is the only one that’s actually helpful and very kind."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Alexys Gardner

June 29, 2026

5  out of  5
rating by Alexys Gardner
"I’m interested in life insurance, and didn’t know where to start. Desiree was great to work with. She answered my questions, explained everything clearly, and made the process easy to understand. I appreciate all of her help and would definitely recommend reaching out if you’re looking into your insurance options."
We responded:
"Alexys, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Oscar Feria’s Team is just a call or email away!"
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Gerardo Osegura

June 27, 2026

5  out of  5
rating by Gerardo Osegura
"Thank you Jazmin for being the best. Always very helpful when I come into the office."
We responded:
"Thank you Mr Oseguera

Sincerely

Oscar Feria, Agent "
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Jane Rumpak

June 26, 2026

5  out of  5
rating by Jane Rumpak
"Gabby is always amazing, I’ve been coming specifically to her for 3 years. Lovely to chat with and so knowledgeable!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "